FAQs
Contact? >
Please feel free to contact us using our contact form or by emailing us at cs@themidwestsun.com. Someone will get back to you within 48 hours M-F.
T-shirt sizing? >
We highly recommend checking the size chart located in the details section of each product listing in order to best gauge what size will work best for you. Our oversized tees are designed to fit similar to a t-shirt dress and are intended to have a very oversized fit.
When will my order ship? >
We print all of our tees made to order. Most orders will ship within 5-7 business days. However, at times we may experience high order volume and request you allow 5-10 business days for your tee to be made. Updates on turn around time can be found at the banner on the top of our homepage.
Can I return/exchange my order? >
Due to the custom nature of our products, we do not allow returns at this time. However, we are more than happy to offer exchanges for store credit on unworn/unused merchandise. To begin a return please visit our returns page.
Can I cancel my order? >
In order to run a sustainable small business, we print all our tees made to order. For this reason, all cancellation requests must be made within 24 hours of your order being placed. Please email hello@themidwestsun.com with your order number to request a cancellation. Any orders that have already been shipped cannot be cancelled.
How do I care for my tee? >
Because all tees are hand printed, we recommend washing inside out in cold water with mild detergent and without any softeners or bleach. Tumble dry low.
Custom orders? >
We are unable to accept custom orders at this time.
My order was lost/stolen in the mail, what do I do? >
We work extra hard to make sure your order is created and shipped on time. All orders are shipped with an attached tracking number. Unfortunately, we do not have a working relationship with USPS and once your order leaves our shop, we have little control over the time it takes for a package to be delivered. Once a package shows delivered via its tracking number, we cannot be responsible for any packages that appear to have been stolen. If you need assistance in contacting USPS to begin a claim for a lost or stolen package, please reach out to us at hello@themidwestsun.com and we will be more than happy to assist you in this process.